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Benefits of ISO 9001:2008
There are many advantages with
implementing ISO 9001:2008 with benefits manifesting themselves throughout all facets of
the company. These benefits will range from increased stature to
bottom-line operational savings. They include:
- Improving sales
figures
and broadening the customer base are essential ingredients to continued business success.
The bigger companies and others who have already adopted the ISO 9001 standard will often
require potential suppliers, large or small, to be operating a formal quality management
system before offering an opportunity to tender. We continually meet with customers who,
even having traded for many years with such companies, have been told that if they are to
continue trading together, then an ISO 9001 is a pre-requisite. It is an accepted fact
that ISO certified companies are far more likely to be successful in their bids than those
who are not.
- The companys
book value will often be enhanced, particularly
in the small to medium size business sector. It is recognised by business owners and
professional advisers alike that possessing ISO certification does increase the
opportunity of attracting investment and other funding into the company. It also makes the
company a more attractive proposition re: acquisition.
- Taking the above into account then it
can be concluded that certification can act as a powerful
marketing tool. The company profile is markedly lifted and its credibility heightened.
Those, and again particularly the small to medium size businesses who wish to trade abroad
are noted as having an internationally recognised certification by potential customers and
suppliers alike easing the way to achieving success in these foreign markets.
- Increased
profitability will be expected after the adoption
of the standard and its ethos of continual improvement.
Less scrap and rework, more effective production processes and worker participation
all contribute to improved performances across the board, saving time and money. Improved
productivity and an increase in margins can
also be expected.
- Improved customer
satisfaction should be measurable. Customer
retention will be more assured and / or improved, and new customers acquired through the
ability of the company to become more successful in entering into new markets.
- Overall improved
management control is achieved through the demands made
by the system for greater communication and co-operation between all departments of the
company. This serves to heighten awareness throughout the company and its employees
of the priorities set by the company re: the delivery of consistent quality of product and
service.
- Reduction of
product-liability risks. Across the board improvements in
quality of product, service to customers, processes and management control brought about
by the adoption of ISO 9001 must reduce the
probability of claims made against company in terms of product liability. It follows then
that a reduction in insurance policies are feasible.
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